Shipping Policy

Last Updated: March 2026

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation and tracking number via email.

2. Shipping Locations

We currently ship to:

South Africa (nationwide)
International destinations

If your country is not available at checkout, please contact us to arrange shipping.

3. Estimated Delivery Times

South Africa

Standard delivery within South Africa typically takes:

7–10 business days

Delivery times may vary depending on location, courier availability, and public holidays.

International Orders

International shipping typically takes up to:

14 business days

Delivery times may vary depending on customs clearance and the destination country's postal systems.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery location
Package size and weight
Courier service used

From time to time, AOBH may offer free shipping promotions within South Africa.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your delivery.

If you experience any issues with tracking or delivery, please contact our support team.

6. Signature on Delivery

For security purposes, certain orders may require a signature upon delivery.

Please ensure someone is available at the delivery address to receive the parcel.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided and the parcel is returned to us, additional shipping charges may apply for re-delivery.

8. Lost or Damaged Parcels

If your parcel arrives damaged or appears tampered with, please notify us within 48 hours of delivery.

We will work with the courier service to investigate and resolve the issue.

9. Customs and Duties (International Orders)

International shipments may be subject to import duties, taxes, or customs charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping cost.

10. Delivery Delays

Delivery times are estimates and may occasionally be affected by:

Courier delays
Weather disruptions
Customs processing
High order volumes

AOBH will assist in resolving any delivery issues where possible.

11. Contact Us

For any questions regarding shipping or delivery, please contact:

AOBH: Art of Being Her
Email: adam@aobh.co.za
Location: Cape Town, South Africa